Norsk
Cart
Your cart is empty, but doesn't have to be..
Your cart is empty, but doesn't have to be..
These terms of purchase and sale, together with your order and an order confirmation, constitute the contractual basis for your purchase in the online store supermopp.no. The agreement is also supplemented by relevant legal provisions that regulate the purchase of goods between traders and consumers, including, among others, the Consumer Purchase Act , Right of Withdrawal Act , E-Commerce Act , marketing law and the Personal Data Act . In the event of any conflict, these terms and conditions of purchase and sale take precedence, unless they conflict with mandatory legislation.
Buyer: The person listed as the buyer in the order.
Seller: Kule Ting AS
Email: [email protected]
The purchase is binding from the moment you have sent the order and it has been confirmed registered. You will then receive an order confirmation by email with an overview of the order. You should read the order confirmation carefully and ensure that it matches the buyer's order.
If an ordered item is out of stock or cannot be obtained for other reasons, Kule Ting AS reserves the right to change your order. In such cases, Kule Ting AS will contact you and, if possible, recommend alternative products.
The prices stated on the website at any time apply when ordering goods. The stated price includes VAT and other relevant costs. However, shipping costs are additional unless otherwise stated. Shipping costs depend on the selected shipping option, destination and volume or weight.
In the event of significant typing or printing errors, Kule Ting AS may delete or reject this part of the order. This applies even if you have received an order confirmation.
The stated offer prices are valid for the specified time period or as long as the item is in stock. Please note that the offer prices in the online store are subject to change.
Kule Ting AS can accept payment via Vipps, Klarna, Swish or VISA/Mastercard (paypal). If you have any problems with payment, please contact Kule Ting AS at [email protected]
Kule Ting AS ships goods to addresses throughout Norway.
Estimated delivery time is 1-14 working days depending on the postal delivery time. Delivery of goods takes place in the manner specified on the order confirmation. Delivery is deemed to have occurred when you, or someone on your behalf, has physically received the goods into your/their possession. Kule Ting AS has the risk for the goods until delivery has taken place.
As soon as you have received the goods, you should check whether the delivery matches the order confirmation and that the goods are in order.
If the delivery does not comply with the accompanying delivery note or the buyer discovers or should have discovered a fault or defect in the goods, he or she must notify/complain within a reasonable time. The complaint must state what kind of fault or defect is alleged.
In case of a complaint, please contact our customer center: [email protected]
Kule Ting AS's liability for defects follows the provisions of the Consumer Purchase Act. If there is a defect according to the law, Kule Ting AS has the right to offer correction or replacement. If Kule Ting AS provides such correction or replacement in accordance with the Consumer Purchase Act, a price reduction or cancellation of the purchase cannot be claimed.
Kule Ting AS assumes liability in accordance with the legislation in force at any time, but does not assume liability to a greater extent than that which results from the legislation in force at any time.
Kule Ting AS is not liable for direct or indirect losses incurred by the buyer due to force majeure events, including strikes, lockouts, war, fire, natural disasters, interruptions in the supply of telecommunications services or electricity, etc. The purchase may be cancelled in whole or in part if such conditions are of a permanent nature. If the force majeure events are of a temporary nature, both parties may request a postponement of the delivery time.
Unless the purchase is exempt from the right of withdrawal, you can cancel the purchase of the item in accordance with the Right of Withdrawal Act. This means that you can withdraw from the agreement if you notify us of this no later than 14 days after you received the item. The deadline includes all calendar days. If the deadline ends on a Saturday, public holiday or bank holiday, the deadline is extended to the next business day.
If you order the product with a delivery method other than the cheapest standard option we offer, you will be invoiced for postage, even if you choose to exercise your right of withdrawal.
When exercising your right of withdrawal, please use the withdrawal form that you will receive by email in connection with the dispatch of your order or contact [email protected]
When exercising the right of withdrawal, the goods must be returned to Kule Ting AS without undue delay and no later than 14 days from the date of notification of the exercise of the right of withdrawal. The goods must be unopened, with unbroken seals and returned in the original packaging. Kule Ting AS has the right to withhold payment received until we have received the goods in return, or until you have provided documentation that the goods have been returned.
The right of withdrawal requires that you as the customer bear the costs yourself (cf. the Right of Withdrawal Act, Section 8, Section 1). Direct costs include shipping or transport costs, and other direct costs such as purchasing new shipping packaging.
Goods are returned by post.
The right of withdrawal does not apply to:
In order to complete your purchase, we need to process certain information about you. Below we will describe which personal data is stored and the purpose behind the processing:
We also draw your attention to your right to access the personal data we process, and that you can request that it be deleted at any time. If you would like more information about this or to have your data deleted, please contact our customer service.
Kule Ting AS does not pass on information to third parties in any way, except to public authorities. The data provided when registering as a new customer is confidential, and Kule Ting AS is subject to a duty of confidentiality.
All activities at Kule Ting AS are automatically recorded in a log file. The log file is only used for anonymous statistical purposes. (Number of visitors, hits, etc.)
The agreement is subject to Norwegian law. Disputes between the parties shall be resolved through negotiations. If negotiations do not lead to progress, the matter may be brought before the Consumer Disputes Committee or the ordinary courts. The legal venue is Oslo District Court. Kule Ting AS will follow the Consumer Disputes Committee's decisions in the event of a dispute.
Kule Ting AS does its utmost to ensure that the information on our website is correct and up-to-date. Product images may differ slightly from the actual appearance of the product.
Information on our website is covered by the Copyright Act and may not be copied or reproduced without Kule Ting AS being cited as the source. Our descriptions of diseases, symptoms and conditions cannot be considered a medical consultation. We do not accept responsibility for incorrect use of our products. The products should always be used as stated in the package insert or recommended by Kule Ting AS. Always read the package insert carefully.
For packages not collected at the delivery location:
Uncollected packages will be charged a minimum fee of NOK 150 to cover our expenses for packing, picking, packaging and shipping/return of the current order.
If you as a customer order products with a delivery method other than the cheapest standard option we offer, you will be invoiced for postage even if you choose to exercise your right of withdrawal.